THE GOOD WILD
WEB PAGE CLARIFICATION TEXT
FONKA GIDA SANAYİ VE TİCARET A.Ş., (the "Company") collects and processes the personal data of you that you share using the forms and fields on the website (www.thegoodwild.co) owned by the Company. In terms of these personal data that the Company processes in accordance with the Law on the Protection of Personal Data No. 6698 ("Law") and the Communiqué on the Procedures and Principles to be Followed in the Fulfillment of the Obligation to Inform It is considered as a "Data Controller" and attaches importance to the security of the collected personal data and wants to inform you within the scope of Article 10 of the Law.
Pursuant to Article 3 of the Law, "any information relating to an identified or identifiable natural person" is considered personal data, and please do not share information with the Company that contains more personal data than your request in the form and message fields you fill out.
In the event that you enter personal data belonging to a 3rd party other than you in the form and message fields on the website, it is accepted by the Company that you have informed the relevant data owners within the meaning of Article 10 of the Law that you will share this personal data with the Company and that you have provided the necessary legal reason for sharing within the meaning of Article 5 of the Law.
1. OPERATION OF THE WEBSITE
The company offers its customers the opportunity to shop online through its web page with the address (www.thegoodwild.co)". Through the aforementioned web page;
1.1. You can become a member by entering your personal data with the "Quick Membership" step. However, in this case, the data entered is not sufficient for the fulfillment of the shopping transaction, only the membership activity takes place.
1.2. With the "Shopping Applications" step, you can enter some data or view data on previous orders without proceeding to the shopping stage.
1.3. With the "Shopping" step, after you become a member, you can complete the transaction by entering the necessary data for the completion of the shopping.
In all kinds of data collection activities carried out on the website based on your explicit consent, your consent is obtained with a positive action indicating that you have given your consent (by actively clicking on the box indicating consent, by freely filling in a section that is not mandatory for the transaction to be made, or by sharing any of your data with the Company via the website).
2. FAST SIGN-UP PROCESS
If you choose the quick membership step, the Company automatically collects "Name, surname" (in the identity data category), "phone number, e-mail address" (in the contact data category), "password information generated, SMS verification code" (in the other data category) and "contact request information about campaigns, announcements and information" (in the customer transaction data category) on the website. This data is stored on web page servers, Company servers, and sometimes in the Company's physical archives. Among the aforementioned data, "data other than contact request information" is based on the legal reason that "it is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract" explained in the Law in order to establish the "Membership Agreement" concluded between you and the company when you become a member; communication request information is collected based on your explicit consent. Your personal data collected within the framework of the quick membership activity is processed for the purposes of "carrying out membership activities, conducting the Company's business activities, conducting the loyalty processes to the Company's products and services, conducting communication activities, and conducting customer relationship management processes". Your collected "mobile phone information, name, surname by e-mail" information is also used for the purposes of marketing to you and informing you about advertisements and campaigns, if you have consent. Your personal data may be shared with shareholders for the purposes of carrying out business activities, business partners with whom the Company works and, if necessary, with business partners such as shareholders, legal advisors and/or public institutions and organizations such as judicial authorities for the purpose of following up and executing legal affairs with obligations arising from the legislation.
3.SHOPPING APPS
The Company, if you use shopping applications after the quick membership process but before proceeding with the shopping process and in this sense, if you enter the data on the web page and save it, (in the category of contact data) "telephone information, address (with address title), postal code information", (in the category of identity data) "gender information, date of birth, T.C.K.N. for individual customers", (in the category of professional experience data) "profession and education status information", (in the category of customer transaction data) "Company name, tax office and tax number information about individual companies, favorite products and wish list, price/stock alarm list, gift voucher and money point information defined in your name, your selection information about these products (product information with the time of selection) in case you add products to your cart without proceeding to the shopping stage, (together with the order number) return requests and questionnaires filled in with the comments you write, support request information and information about your communication preference (SMS and/or e-mail)", "IBAN name and surname and IBAN number" (in the financial data category), "information about previous orders" (in the marketing data category) automatically collect on the web page. This data is stored on web page servers, Company servers, and sometimes in the Company's physical archives. From the aforementioned data, "in case you add products to your cart without proceeding to the shopping stage, your selection information about these products (product information with the time of selection)" In order to use the service offered to you within the meaning of The Good Wild Membership Agreement, "Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract" based on the legal reason "It is also "legitimate interest of the data controller"; information about your previous orders" based on the legal reason of "fulfillment of legal obligations" and "legitimate interest of the data controller" in order to exercise your right of withdrawal arising from the legislation; Based on the information about your return requests (together with the order number) you have created, and the IBAN name and surname and IBAN number if the refund is made by wire transfer, "fulfillment of legal obligations" and "fulfillment of contractual obligations" in order to exercise your right of withdrawal arising from the legislation; Information on gift vouchers and vouchers defined in your name based on the legal reason of "legitimate interest of the data controller"; telephone information, gender information, address (with address title), date of birth, profession and education status information, postal code, T.C.K.N. for individual customers, company name for sole proprietorships, tax office and tax number information, favorite products and wish list, price/stock alarm list, questionnaires filled with your comments, the content of your support request, information about your communication preference (SMS and/or e-mail) it is not collected, but it is shared with the Company by you if you have your consent (if you fill in the non-mandatory fields in the form). Your personal data collected within the framework of shopping applications are processed for the purposes of "carrying out after-sales support services for goods / services, conducting goods / services sales processes, carrying out company activities and financial and accounting transactions, carrying out activities in accordance with the legislation, conducting customer relationship management processes, conducting activities for customer satisfaction, conducting communication activities". Your collected "address, telephone, e-mail, name, surname" information is also used for marketing to you and informing you about advertisements and campaigns, if you have your consent. Your personal data may be shared with public institutions and organizations such as shareholders, business partners such as legal advisors and/or judicial authorities for the purposes of carrying out business activities and, if necessary, fulfilling the obligations arising from the legislation and following up and executing legal affairs.
4.SHOPPING TRANSACTIONS
If you carry out the shopping process to buy the products you have chosen, the Company may use "Name, surname, T.C.K.N. for individual customers" (in the category of identity data), "detailed address information including mobile phone number, country-city-district, address title, postal code" (in the category of customer transaction data), "company name, tax office and tax number information for sole proprietorships, preferred product information regarding your order transaction, The shipping company that will make the delivery automatically collects preference information, gift voucher/voucher information or other codes (if used), the date and time of the payment transaction, the shopping amount and installment information, the notes you wrote about the order", "the selection information regarding the payment transaction and the name and surname of the account holder to whom the transfer is made-bank-account number-IBAN information and current report information if payment by money order is selected" on the web page. This data is stored on web page servers, Company servers, and sometimes in the Company's physical archives. From the aforementioned data, "Name, surname, mobile phone number, address title and address, company name, tax office and tax number information for sole proprietorships, shipping company preference information that will make the delivery, preferred product information for your order process, date and time of the payment transaction, selection information regarding the payment transaction, and if payment by money order is selected name and surname of the account holder to whom the transfer is made-bank-account number-IBAN information, shopping amount and installment information and current report information" for the establishment and performance of the Distance Sales Agreement established between you and the Company during your shopping transaction, "Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract."on the basis of the legal reason, as well as on the legal reason that it is "clearly stipulated in the laws" within the meaning of Article 20 of the Regulation on Distance Contracts; (if used) on the basis of the legal reason of "fulfillment of legal obligations" in order to fulfill the obligations of Article 5 of the Regulation on Information Distance Contracts regarding gift vouchers and money points and on the legal reason of "legitimate interest of the data controller"; postal code, T.C.K.N. for individual customers, notes you write about the order" are not collected mandatoryly in the shopping process, but are shared with the Company by you if you have your consent (if you fill in the non-mandatory fields in the form). Your personal data collected within the framework of shopping transactions are processed for the purposes of "carrying out after-sales support services for goods / services, conducting goods / services sales processes, carrying out company activities and financial and accounting transactions, carrying out activities in accordance with the legislation, conducting customer relationship management processes, carrying out activities for customer satisfaction, conducting communication activities". Your personal data may be shared with shareholders for the purposes of carrying out business activities, business partners and suppliers of the Company (such as cargo companies, banks, payment infrastructure organizations) and, if necessary, business partners such as legal consultants working for the purpose of fulfilling obligations arising from the legislation and following up and executing legal affairs and/or public institutions and organizations such as judicial authorities.
In order to complete your shopping transaction, you can make the payment by wire transfer if you wish, you can perform your transaction through the 3rd parties that provide payment infrastructure services that the Company works with on the date of the shopping transaction, or if you have chosen a payment method at the door, you can fulfill your transaction through the 3rd party business partner that the Company works with. If you prefer to pay with a 3rd party, you can obtain information from the personal data clarification text provided by the relevant party regarding the processing of your payment information. If this method is preferred, the name, card number, expiry date and CVC code on the card are shared with us by the payment institution by starring, in other words, in a way that does not identify you alone and/or cannot be used by us.
5.ONLINE SHOPPING TRANSACTIONS THROUGH SALES CHANNELS
The Company, if you shop through online sales channels (other than the web page/application with "Name, surname, T.C.K.N. for individual customers" (in the category of identity data), "mobile phone number, detailed address information including country-city-district, postal code" (in the category of customer transaction data), "company name, tax office and tax number for sole proprietorships" information, preferred product information regarding your order transaction, preference information of the shipping company that will make the delivery, date and time of the payment transaction, shopping amount and installment information, notes you send about the order (if any), "selection information regarding the payment transaction and if payment by money order is selected, the name and surname-bank-account number-IBAN information of the account holder to whom the transfer is made" automatically collects on the online sales channel. This data is stored on the servers of the online sales channel service provider, on the Company's servers and sometimes in the Company's physical archives. From the aforementioned data, "Name, surname, mobile phone number, address, company name for sole proprietorships, tax office and tax number information, shipping company preference information that will make the delivery, preferred product information for your order transaction, date and time of the payment transaction, selection information regarding the payment transaction, and if payment by wire transfer is selected, the name and surname of the account holder to whom the transfer is made-bank-account number-IBAN information, shopping amount and installment information" based on the legal reason "It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract" explained in the Law on behalf of the establishment and performance of the Distance Sales Agreement established between you and the Company during your shopping transaction, and also in the sense of Article 20 of the Regulation on Distance Contracts, "Clearly stipulated in the laws"" based on the legal reason; " postal code, T.C.K.N. for individual customers, notes about the order" are not collected compulsorily in the shopping process, but if you have your consent (with your consent to share the personal data stated to be based on consent here, with the Company), it is shared with the Company by you through the online sales channel. Your personal data collected within the framework of shopping transactions are processed for the purposes of "Carrying out after-sales support services for goods / services, conducting goods / services sales processes, carrying out Company activities and financial and accounting transactions, carrying out activities in accordance with the legislation, conducting customer relationship management processes, conducting activities for customer satisfaction, conducting communication activities". Your personal data may be shared with shareholders for the purposes of carrying out business activities, business partners and suppliers of the Company (such as cargo companies, banks, payment infrastructure organizations) and, if necessary, business partners such as legal consultants working for the purpose of fulfilling obligations arising from the legislation and following up and executing legal affairs and/or public institutions and organizations such as judicial authorities.
Your personal data may be kept on the domestic and/or international servers of the service provider that makes the online sales channel available, and the Company does not have the opportunity to interfere with the servers of the said service provider. In this sense, it is accepted that you are making transactions knowing and accepting this issue explained while shopping through online sales channels.
6.LIVE SUPPORT SERVICE
If you contact the Company via the "Live Support" section on the website, "telephone information, address" (in the category of communication data), "name, surname, T.C.K.N. (in the category of identity data), "company name, tax office and tax number information about individual companies, gift voucher and money point information defined in your name, which you share with him (depending on the content of your request), (if your request is related to an order) order information, (in case of a return request) return requests, support request information", in case of a request for a refund to be made by wire transfer, "IBAN name and surname and IBAN number" (in the category of financial data), "information about previous orders" (in the category of marketing data) automatically collects on the web page. This data is stored on web page servers, Company servers, and sometimes in the Company's physical archives. If you have made a membership and/or placed an order, information about your previous orders" based on the legal reason of "fulfillment of legal obligations" and "legitimate interest of the data controller" in order to exercise your right of withdrawal arising from the legislation; Based on the information about your return requests (together with the order number) you have created, and the IBAN name and surname and IBAN number if the refund is made by wire transfer, "fulfillment of legal obligations" and "fulfillment of contractual obligations" in order to exercise your right of withdrawal arising from the legislation; Information about gift vouchers and vouchers defined in your name based on the legal reason of "legitimate interest of the data controller"; other data, on the other hand, are collected based on the legal reason of "it is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract", and also on the basis of the legal reason of "legitimate interest of the data controller". If you are not a member and/or have not placed an order, the "telephone information, name, surname, information about the content of your requests" that you have shared from the Live Support section (by sharing this information) is collected based on your consent. These collected personal data are processed for the purposes of "carrying out activities in accordance with the legislation, conducting communication activities, following up requests/complaints" and in addition to these purposes, "carrying out after-sales support services for goods / services, conducting goods / services sales processes, receiving and evaluating suggestions for the improvement of business processes" in addition to these purposes. These personal data are shared with the shareholders who are the directors of the Company for the purposes of "carrying out the activities in accordance with the legislation, conducting communication activities, following up requests/complaints, conducting after-sales support services for goods / services, and conducting the sales processes of goods / services".
7. E-BULLETIN REGISTRATION
If you sign up for the Company's newsletter subscription by entering your "e-mail address" in the "E-Newsletter Registration" section on the website, the Company sends e-mails containing news about the latest news and promotions about the products it sells with the Company at certain times until you instruct you to unsubscribe (by clicking the "unsubscribe" button in the e-mails sent to you). In this sense, the Company, based on your explicit consent that you have obtained by typing your "e-mail address" (in the category of contact data), which is personal data belonging to you, and pressing the "send" button; (in other data category) "The date and time you subscribed to the newsletter, if you want to unsubscribe from the newsletter, the information about it and the date and time of the exit process" in accordance with Article 13 of the Regulation on Commercial Communication and Commercial Electronic Messages, "conducting communication activities, conducting advertising / campaign / promotion processes, carrying out marketing processes of products / services" by automatic means based on the legal reason of "clearly stipulated in the laws" and "carrying out communication activities, conducting advertising / campaign / promotion processes, carrying out marketing processes of products / services" It collects for purposes and stores it digitally within the Company's server located within the borders of the Republic of Turkey. These collected personal data are shared with shareholders and authorized public institutions and organizations (Ministry of Commerce) for the purposes of "conducting and supervising business activities, carrying out activities in accordance with the legislation, providing information to authorized persons, institutions and organizations".
8. FOLLOW-UP OF WEB PAGE CONTACT FORMS
If you contact the Company by using the contact form under the heading "Contact Us" on the Company's website, "name, surname" (in the category of identity data), "e-mail address, telephone number" (in the category of contact data), " the content of the message sent and the date and time of sending the messageBased on your explicit consent by entering the "ni contact form and pressing the "Send" button; If you are a customer of the company and use the contact form, it collects based on the legal reasons of "the necessity of processing the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract, and the legitimate interest of the data controller". These collected personal data are processed for the purposes of "carrying out activities in accordance with the legislation, conducting communication activities, following up requests/complaints" and if you are in the position of "customer", in addition to these purposes, "receiving and evaluating suggestions for the improvement of business processes". These personal data are shared with the shareholders who are the directors of the Company for the purposes of "carrying out the activities in accordance with the legislation, conducting communication activities, following up on requests/complaints" and, if you are in the position of "customer", in addition to these purposes, "receiving and evaluating suggestions for the improvement of business processes".
9. YOUR RIGHTS UNDER THE LAW
11 of the Law. Pursuant to the article, you have the right to apply to the Company as a data controller regarding your rights listed below:
- To learn whether your personal data is processed or not,
- If your personal data has been processed, requesting information about it,
- To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
- To know the third parties to whom your personal data is transferred at home or abroad,
- Requesting correction of your personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to third parties to whom personal data has been transferred,
- Although it has been processed in accordance with the provisions of the law and other relevant laws, to request the deletion or destruction of your personal data in the event that the reasons requiring its processing disappear, and to request the notification of the transaction made within this scope to the third parties to whom your personal data has been transferred,
- Objecting to the emergence of a result against you by analyzing your processed data exclusively through automated systems,
- Requesting the compensation of the damage in case of damage due to unlawful processing of personal data.
You can submit your applications regarding your above-mentioned rights to the Company in person to the Company's address, "Şerifali Mah. Başer Sk. No:5, 34775 Ümraniye/Istanbul", in accordance with the "Communiqué on the Procedures and Principles of Application to the Data Controller", in writing and with wet signature, send them through a notary public, send them to the Company's [email protected] address via KEP or send them to [email protected] e-mail address via your e-mail address in the Company's records.
Best regards